Sophia has worked in the scholarly publishing industry for over 15 years and is now Director of Publishing at the British Institute of Radiology where she is responsible for all aspects of the Institute’s publishing programme. Previously she worked at the Royal Society of Chemistry where she carried out various roles covering all areas of the publishing process, with a special interest in peer review and publishing ethics. Sophia is a member of the ALPSP Education Committee and the NISO Transfer standing committee.

Natalie Bryan has over 20 years’ production experience within the medical publishing industry and has worked at BMJ since 2003. She started at BMJ as a Production Editor, and now holds the position of Senior Production Manager.
Natalie manages the copy editing and typesetting supplier relationships as well as an in-house team of Production Editors. She works closely with journal editors and the publishing team to ensure the swift and accurate processing of articles from acceptance to publication (online and in print).

Andrea T Edwards, the Digital Conversationalist, is a communications evangelist and expert in content marketing, social leadership and employee advocacy. A certified speaking professional, Andrea works with the world’s largest companies on the transformation needed to maximize business growth. Working with brands to help them embrace the voice of their employees, Andrea sees empowering employees to be social leaders as the cornerstone of business transformation today. Andrea is a travel junkie who’s had the privilege to work around the world, across Europe, the US, ANZ and Asia.
Author of "18 Steps to an All-Star Linkedin Profile : How to get started on Linkedin".

After earning a degree in Environmental Resources from the University of Rhode Island, Arlene worked as a research assistant at the Albert Einstein College of Medicine. In 1983, she transitioned into scientific and medical publishing at Raven Press/Raven Health Care Communications and later at Springer-Verlag’s New York City offices. She moved to North Carolina in 1989, founding Technica Editorial Services with Jack Nestor.

For more than three decades, Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers outstanding business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, business thought-leaders and motivational customer service keynote speakers on the topic of achieving superior service. Ron is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. For three consecutive years, GlobalGurus has rated Ron the #1 customer service guru in the world.
Ron also works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.

Pieter Lamers is the production manager for John Benjamins. Pieter has a deep interest in typography, language structures and data structures. He is passionate about XML and XML technologies and continues to look for ways to innovate and drive his company forward. He has an MA in French and Linguistics from the University of Leiden.
John Benjamins Publishing Company is an independent, family-owned academic publisher headquartered in Amsterdam, The Netherlands. Over the years JB has been firmly rooted in every imaginable subfield of Language and Linguistics. JB takes pride in maintaining a constant dialogue with the various academic communities to stay at the forefront of research developments and needs, and in serving as an academic exchange for scholars from every part of the world.

Dr. Ashwin Mahalingam is Professor of Civil Engineering at IIT-Madras. Dr. Mahalingam’s current research interests include Public Private Partnerships in Infrastructure, and ways in which organizations react to the globalization of engineering services. He also serves as the editor of the Engineering Project Organization journal. He holds a Ph.D. and M.S. in Civil Engineering from Stanford University and a B.Tech from IIT Madras.

Tasha Mellins-Cohen is the Director of Technology and Innovation at the Microbiology Society. The Microbiology Society is a membership charity for scientists interested in microbes, their effects and their practical uses. It is one of the largest microbiology societies in Europe with a worldwide membership based in universities, industry, hospitals, research institutes and schools. Tasha has over 18 years of experience in scholarly communications. She has a deep appreciation for the changing pressures on publishers, funders, researchers and research institutions, and is keen to find ways to help all parties work together. Tasha is a self-confessed geek who believes that technology has only just begun to make its mark on the scholarly communications community. She is a founder member of the Society Publishers' Coalition, a member of the COUNTER Executive, and Chair of the ALPSP Education Committee.

Jack's background in scientific, medical, and scholarly publishing (books and journals) spans over 20 years. During this time, He worked for publishers like Springer, Oxford University Press, Elsevier, HarperCollins, American Chemical Society, and others. He has also worked cooperatively with authors and editors internationally, as well with typesetters and printers throughout the United States, England, Germany, Belgium, India, and the Philippines. Specialities: books, journals, peer-review management, editorial-production management, remote office support, editing, graphics, press releases

Lorna Notsch is a Senior Content Analyst in Publishing Technologies, with a focus on digital accessibility. A long-time resident of Washington, DC, she began her career at SAGE Publishing via CQ Press, which SAGE purchased in 2008. Originally in print book production, she transitioned to Publishing Technologies in 2012. Her primary responsibilities include platform and product testing, accessibility document creation and maintenance, and staff training around accessibility integration across the product workflow. Outside of the office, Lorna enjoys reading, attending events and activities throughout the DC, and growing her houseplant collection.

Jerry Orvedahl is Senior Manager for Online Content Analysis at SAGE Publishing. A thirty-year veteran of SAGE Publishing, he spent a dozen years rising through the Editorial ranks of CQ Press, from production editor, to project editor, to senior editor. He then took a certificate in Web development in 2003, near the dawn of the commercial Internet era, and became the content specialist in Online Product Development. A certified Project Management Professional (PMP), Jerry manages a team of content analysts with expertise in XML and related technologies; content and metadata management; online accessibility; and workflow and process engineering. He works in SAGE’s Washington, DC, office and resides in Fairfax, Virginia.

David Parker is Vice President, Product Management, Books for ProQuest. In his current role, David oversees all aspects of the ebook business for ProQuest.  David previously led the streaming video and health sciences business for ProQuest and was a leading voice for driving the integration of virtual reality content in ProQuest databases and video products. Prior to his role with ProQuest, David founded Business Expert Press and served as the President of Business Expert Press and its sister company, Momentum Press. BEP and MP specialize in applied, concise ebooks for advanced business and engineering students. Before founding BEP, David was editor-in-chief for business publishing at Pearson Education and a member of Pearson’s global business publishing committee. David holds a bachelor’s degree in international studies from George Fox University and a Master’s Degree in Latin American Studies from the University of Arizona. David is the author of The Blurring Line column in Against the Grain and a frequent adviser to book and video publishers navigating the physical to digital transition.

Since joining Lyft in 2018, Janet Peavy has spearheaded unprecedented growth for Lyft San Antonio as a trusted voice in the multimodal transportation conversation. Due to her success in growing the San Antonio market, Peavy has recently taken on more territory to include certain regions of North, South, East and West Texas.
As General Manager, Janet oversees all operations of the markets she serves to include providing driver support, anticipating large as well as reliable rideshare needs for both local and visiting groups, facilitating community partnerships and engaging closely with city and county officials to reduce transportation gaps and address challenges unique to each city.
Janet’s path towards Lyft included a marketing manager position with Fortune 100 utility company TXU Energy in Dallas and numerous roles with the Junior League of San Antonio including vice president of Fund Development, treasurer and ultimately chief executive officer. Peavy also shares her talent as a concert pianist and has performed with the San Antonio Symphony and at multiple Piano Texas competitions.

Sundar Raman is an engineer with a background in community media and interactive experience design. He believes that engineering and art share the same foundation; that technology should be as invisible as possible and that technology should always be a facilitator for creative results, rather than an end in itself. He is continuously burnishing the rough edges of all tendrils of technology that interconnect to make our modern lives work smoothly. His contributions to award-winning projects include the National September 11th Memorial and Museum, The Cooper Hewitt National Design Museum, The Museum of the City of New York, The Eisenhower Memorial amongst many others. Sundar has lectured at various institutions, including Princeton University, Parsons Art and Design School, NYU Tandon School of Engineering and School of the Visual Arts.

Sridhar Ramanathan, is an Innovation Facilitator, Consultant & Creativity Coach. He helps clients choose the right challenges, generate alternate ideas, select ideas smartly, develop them into powerful solutions, and coach them through to implementation. He believes his mission is to help people who want to think differently and do things better. Sridhar had a distinguished career in Ogilvy & Mather for 25 long years. He was a Director of Ogilvy & Mather India, when he decided to set up his own innovation practice, IDEAS-RS, in 2000. Sridhar completed a six-month distance learning programme from the Open University Business School, UK on Creativity, Innovation & Change. He is an accredited CEO Coach from the Coaching Foundation of India.

A dynamic, high energy, visionary leader with over 20 years of experience across multiple functions and industries. Systems thinker with demonstrated experience in lean manufacturing, re-engineering business processes, developing robust strategies and leading transformational initiatives within highly matrixed/functional organizations. International experience developing talent, motivating diverse teams, deploying robust management operating systems (MOS) and driving flawless program execution to deliver extraordinary results in accelerated timeframes. Recognized as a top performer and chosen for multiple high-visibility international expatriate assignments. Lean Expert trained, Certified Six Sigma Green Belt. Specialities: Lean Implementations, Quantitative Analysis, Purchasing, Data Warehousing, Distribution Management, Supply Chain Management

Martin Scrivener is a graduate of London School of Journalism, and a 40 year plus veteran of the publishing industry. He began his career in the marketing department with Associated Book Publishers. He then moved to Kluwer Academic Publishers as an acquisitions editor and publisher. Later, as the Managing Director for Swets & Zeitlinger, he built them up from a small journal publisher to a mid-sized publisher of books and journals through acquisitions as well as organic growth. After a series of other roles, he launched the M & M Scrivener Press imprint in 2005 which morphed into Scrivener Publishing.
Scrivener Publishing publishes books and journals in the technical applied sciences for both the practitioner in industry and the researcher in academia. This high-quality content helps businesses and industry achieve cost efficiencies and higher productivity. Their content is sold globally in print and electronic formats as well as in aggregated databases. He currently serves s the President of Scrivener Publishing

Pravin Shekar is an Outlier Marketer, parallel entrepreneur and a raconteur. Unconventional marketing is his forte. An author of three books, Pravin is the recipient of the American Marketing Association’s “Emerging Leader” award. As a professional speaker, he has energized business leaders in 27 countries. He talks on using outlier marketing and word-of-mouth referrals as key business growth techniques. Pravin nudges CEOs and Sales heads to reorient their marketing outreach by enabling every associate to act towards a common goal - that of driving revenue growth. When the world moves one way, you need to move another: That’s Pravin’s philosophy and work style.

Priya Srinivasan is currently the Area HR Director, Developing Markets for Reckitt Benckiser Health. Priya has broad HR experience and has worked across many areas of the HR function. She also brings a diverse international perspective with the experience of having lived and worked in a range of countries - India, US, Hong Kong, China, Singapore and now in the UK.
Prior to Reckitt Benckiser, Priya has been with AstraZeneca for 14 years where she has made significant contributions to increasing the development focus and working in close partnership with the business to strengthen the leadership pipeline within the company.
Priya believes that HR can make a huge difference to business performance by sharply focusing on the human barriers and opportunities to business outcomes.

Dorai Thodla, CEO, iMorph Inc, is a serial entrepreneur who started two companies in India and two in the USA. He was also a chief Mentor at Congruent Research Labs, Chief mentor KCTech Innovation Cell. With more than 33 years of work experience, He involved in mentoring several innovative initiatives and startups.

Lindsay Zamponi is an independent editorial services consultant with over 30 years' experience in academic and professional, reference, and trade publishing. Among her areas of expertise are STM and HSS journal and book copyediting management.